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Unable to download Supplemental 28

Shalini Sankaranarayanan
WSP USA
Unable to download Supplemental 28 was posted on April 19th, 2022 at 8:04 PM UTC
regarding Chapter 28: Freeway Merges and Diverges: Supplemental

I am unable to download Chapter 28, can you please help in this regard? Thanks!

Paul Ryus
Kittelson & Associates, Inc.
RE: Unable to download Supplemental 28 was posted on April 20th, 2022 at 10:20 AM UTC

I was successfully able to download Chapter 28 from my main account and a test account on a different network. Please try again and if you still can't download it, please let me know what error message (if any) appears, and I will pass it along to the site's webmaster.

Jukka Räsänen
Ramboll Finland Oy
RE: Unable to download Supplemental 28 was posted on May 30th, 2022 at 2:13 PM UTC

Hi, I got an error message claiming that the site can't be connected, with additional info DNSPROBEFINISHED_NXDOMAIN

Paul Ryus
Kittelson & Associates, Inc.
RE: Unable to download Supplemental 28 was posted on May 30th, 2022 at 7:36 PM UTC

The service that hosts the site’s downloadable files, including the supplemental chapters, experienced connectivity issues earlier today (May 30) from some European countries. Those issues have now been resolved, so you should be able to download the chapters again.

Ian Johnson
RE: Unable to download Supplemental 28 was posted on January 5th, 2024 at 3:41 AM UTC

I am not able to download any of the supplemental chapters. It says IP address cannot be found. Any assistance would be much appreciated.

(Edited January 5th, 2024 at 3:41 AM UTC)
Paul Ryus
Kittelson & Associates, Inc.
RE: Unable to download Supplemental 28 was posted on January 5th, 2024 at 1:58 PM UTC

We've experienced that some organizations' firewalls block access to the Microsoft cloud site where the supplemental chapters, some technical reference library documents, and applications guide resources are stored. If you're using a work or institutional network, try downloading the chapters from your home network or using a mobile/cellular internet connection. I was able to download supplemental chapters this morning while on a hotel's network.

Ian Johnson
RE: Unable to download Supplemental 28 was posted on January 5th, 2024 at 7:28 PM UTC

Thank you that worked. I was on my home network but on my work computer. The problem was that I was connected to VPN. Once I disconnected the VPN I was able to download the supplemental chapters.

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